Shipping Policy | Sister Golden
We observe the Christmas holiday. In addition to the timeline outlined below, please keep in mind that all orders placed between 12/21 and 12/27 may be subject to a slower processing and shipping turnaround time. Happy holidays!
All print orders (ie: flower prints & watercolor prints) placed by Monday, 12/10 will be delivered by 12/24 in the US. All other orders placed by 12/18 will be delivered by 12/24 in the US. All orders placed outside of this timeline will be expedited, but not guaranteed to arrive by 12/24. All International orders will be expedited, but cannot be guaranteed to arrive by 12/24.
All shipping promos are only valid within the U.S. and are not valid on orders shipping outside the U.S.
All shipping promos are not valid on previous purchases and they are subject to change at any time.
Most orders are shipped via USPS, UPS, or Fedex within 1-5 days of placing an order, unless otherwise notified. Orders are shipped from Wisconsin and rates are based on size, weight and destination of package.
Orders containing art prints of any kind may take up to 15 days to process and ship, as most are printed-to-order.
All orders shipped to a Wisconsin address are subject to a sales, county and municipal tax.
Sister Golden is not responsible for any lost or stolen packages/items. All orders are sent with tracking, unless otherwise noted. After the package has left our location, tracking is the responsibility of the purchaser.
International orders are shipped via USPS First-Class Package International or USPS Priority International (depending on weight and size) from the United States. This shipping method usually takes 7-10 days*.
*International packages may need additional time for delivery, up to 2 additional weeks, depending on the amount of time needed to clear customs. This amount of time is dependent on the volume of packages going through customs and each destination country's protocols. The customer is responsible for ALL duties and taxes incurred during shipment, which may be required by the courier to release the package. These totals are levied by shipment location's government and are not affiliated or charged by sistergolden.com. Please contact your local customs bureau for additional tax and duty information and/or local tax estimates.
For specific questions or shipping requests, please contact us at firstname.lastname@example.org, or 920-868-3046. We're happy to help!